"The Lights are Looking Fab and Really add to the Set-up"

Mark Pentecost - Creative Services Co-ordinator - Disney
Terms & Conditions

1. All sign orders must have artwork approved in writing by email to info@e-signs.co.uk and paid in full upfront by bacs no later than 5 working days prior to delivery and or installation date required.

2. E Signs will charge £120 cancellation fee for all orders cancelled within 48 working hours of the installation date required. That means if a client cancels on Friday 8am for an install booked for the following Tuesday they will be charged the fee. By placing an order with E Signs, the buyer agrees to these terms.

3. No refunds or returns accepted.

4. E Signs will make one follow up email and call for works not approved or paid to go ahead, if the client is non responsive or doesn’t confirm artwork no liability for missed install or delivery dates or increased costs to turn the work around in less than 5 working days will be accepted.

5. Any cancellation fee not paid by bacs to E Signs account within 3 days of cancelling may result in further action which may include court action which will be subject to 8% interest and costs being applied for. In addition, E Signs will also seek loss or earnings for one day which may be £545 to attend court.

6. By ordering from E Signs by going ahead with an approved sign the buyer agrees to these terms.

7. Orders placed 1 day before agreed install or delivery will incur a surcharge of £350 to prioritise work over other orders and is at E Signs discretion whether they go ahead or not.

8. orders placed within 5 working days before agreed install will incur a surcharge of £200

9. The minimum order for any sign is £120

10. The client agrees to specify what they require by email at all times in writing and that any confusion later is their responsibility.

11. any delays caused by the client mean that they will be liable for any costs incurred to rebook an installation or delivery.
E Signs ® : terms and conditions DEFINITIONS: BUYER – shall mean the corporate entity, firm, or person seeking to purchase goods from the Seller

CONDITIONS are the terms and conditions of sale as set out in this document and any special terms and conditions agreed in writing by the Seller GOODS are the articles which the Buyer agrees to purchase from the Seller

PRICE is the price for the Goods, excluding VAT and any carriage, packaging, and insurance costs. SELLER means E Signs ® , its subsidiaries and its franchisees.

2.1 These conditions shall form the basis of a contract between the Seller and the Buyer in relation to the sale of Goods, to the exclusion of all other terms and conditions including the Buyer’s standard conditions of purchase or any other conditions which the Buyer may purport to apply under any purchase order or confirmation order or any other document.

2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods from the Seller pursuant to these Conditions. They cannot be cancelled without written agreement with the Seller.

2.3 The signature of the customer on the Seller’s Quotation shall be deemed to be conclusive evidence of the Buyer’s acceptance of these conditions.

2.4 These Conditions may not be varied except by the written agreement of the Seller.

2.5 These Conditions represent the whole of the agreement between the Seller and the Buyer. They supersede any other conditions previously issued.

3 The price shall be the price quoted on the Seller’s Quotation. The price doesn’t include VAT that shall be due at the rate in force on the date of the Seller’s invoice.

3.1 The Seller reserves the right by giving notice to the Customer at any time before delivery to increase the price of the Goods to reflect any increase in the costs to the Company (such as without limitation, any foreign exchange fluctuation, currency regulation, alteration of duties, increase in the cost of labour, materials or other costs of manufacture), any change in delivery dates, quantities or specification for the Goods requested by the Buyer or failure of the Buyer to give the Seller adequate information or instruction.

4 Payment of the Price shall be due in full on order no later than 5 working days prior to installation and or delivery or collection to unless otherwise agreed in writing

4.1 Interest on overdue invoices shall accrue from the date when payment becomes due calculated on a daily basis until the date of payment at the rate of 8% per annum above the Bank of England base rate from time to time in force. Such interest shall accrue after as well as before any judgement.

4.2 The Buyer shall pay all accounts in full and not exercise any rights of set-off or counter-claim against invoices submitted by the Seller.

5 The quantity and description of all the Goods shall be as set out in the Seller’s Quotation.

6 The Seller warrants that the Goods will at the time of delivery or collection correspond to the description given by the Seller in the Seller’s Quotation. Except where the Buyer is dealing as a consumer (as defined in section 12 of the Unfair Contract Terms Act 1977), all other warranties, conditions or terms relating to fitness for purpose, quality or condition of the Goods are excluded.

7.1 Delivery of the Goods shall be made to the Buyer’s address. The Buyer shall make all arrangements necessary to take delivery of the Goods on the day notified by the Seller for delivery. The signature of the customer on the Seller’s invoice will be deemed to be evidence of the full satisfaction of the Customer with the Goods. If the buyer is not on site to collect or allow installation as agreed, they will be liable for a fee of £100 for redelivery or returning to install.

7.2 E Signs ® undertakes to use its reasonable endeavours to despatch the Goods on an agreed delivery date, but does not guarantee to do so. Time of delivery shall not be of the essence of the contract.

7.3 E Signs ® shall not be liable to the Buyer for any loss or damage whether arising directly or indirectly from the late delivery or short delivery of the goods. If short delivery does take place, the Buyer undertakes not to reject the Goods but accept the Goods delivered as part performance of the contract.

7.4 If the Buyer fails to take delivery of the Goods on the agreed delivery date or, if no specific date has been agreed, when the Goods are ready for dispatch, the Seller shall be entitled to store and insure the Goods and to charge the Buyer the reasonable costs for doing so. All signs remain the property of E Signs until paid for in full. The buyer agrees to allow E Signs access to remove their signs supplied by E Signs if not paid for in full at a time specified.

7.5 If the Buyer fails to make payment as set out in clause 4 above, the Seller reserves the right to refuse to make delivery of any subsequent orders, and the Buyer shall have no recourse against the Seller for any damages suffered as a result of such refusal to deliver.

8 The Buyer shall be deemed to have accepted the Goods 48 hours after delivery to the Buyer. All signs will be deemed to be accepted as described after 48hrs of completed delivery or install as satisfied in full. If the buyer doesn’t provide an email with photos clearly showing a sign that is not as described within the 48-hour period after delivery or install their claim will be rejected.

8.1 The Buyer shall carry out a thorough inspection of the goods within 48 hours of delivery and shall give written notice to the Seller within 3 working days of delivery of the Goods any defects that a reasonable examination would have revealed.

8.2 Where the Buyer has accepted, or is deemed to have accepted, the Goods the Buyer shall not be entitled to reject Goods which are not in accordance with the contract.

9.1 Risk shall pass on delivery of the Goods to the Buyer’s address.

9.2 Notwithstanding the earlier passing of risk, title in the Goods shall remain with the Seller and shall not pass to the Buyer until the amount due under the invoice (including interest and costs) has been paid in full.

9.3 Until title passes the Buyer shall hold the Goods as bailee for the Seller and shall store or mark them so that they can at all times be identified as the property of the Seller.

9.4 The Seller may at any time before title passes and without any liability to the Buyer

9.4.1 repossess and dismantle and use or sell all or any of the Goods and by doing so terminate the Buyer’s right to use, sell or otherwise deal in them; and

9.4.2 for that purpose (or determining what if any Goods are held by the Buyer and inspecting them) enter any premises of or occupied by the Buyer.

9.5 The Seller may maintain an action for the price of any Goods notwithstanding that the title in them has not passed to the buyer.

10 Carriage will be chargeable on all sales delivered unless otherwise agreed in writing.

11 In the event that any latent defect in the Goods is discovered by the Buyer during the period of 3 months from the date of delivery of the Goods, and the customer informs the Seller of the said defect in writing within 7 days of discovery and the said defect having been caused by faulty design, manufacture, materials or workmanship but not by abnormal use, misuse or neglect the Seller will, at its option either repair the goods at its own expense, replace the goods or refund the purchase price of the Goods

11.1 The goods are supplied on the basis that they conform to the written descriptions contained on the Seller’s Quotation. No warranty can be given that the Goods supplied conform to sketch plans or drawings provided by the Seller or the Buyer or to illustrations or descriptions in catalogues or trade literature

11.2 In the event that the Seller provides estimates of quantities or measurements on the basis of drawings and/or Bills of Quantities and/or specifications submitted by the Buyer, the Seller shall exercise reasonable care in so doing but the Seller accepts no liability for inaccuracies in the estimates or calculations.

11.3 Any goods manufactured to the design or specification of the Buyer or its experts are produced without warranty of any kind except their compliance with the design or specification. The Customer will unconditionally fully and effectively indemnify the Seller in respect of any claim resulting therefrom including the infringement of patent, copyright, design, trademark or any other industrial or intellectual property rights resulting from the company’s use of the said design or specification.

11.4 Design and Advisory Services (including preparation of drawings, specifications, contract particulars and the like) are provided with reasonable care and skill, but no other representation or undertaking is made or is to be implied in connection with any such services nor shall the Seller be under any liability whatsoever in respect of these services if erection is carried out before any necessary approvals are obtained.

11.5 If the Buyer arranges processing of Goods on behalf of the Buyer by a third party such processing will be carried out under Standard Terms and Conditions of the third party (copies available on written request) and entirely at the Buyer’s own risk and cost. No undertakings or warranties either express or implied are given in respect of any processed goods.

11.6 The customer is deemed to be fully conversant with the nature and performance of the Goods including any harmful or hazardous effects resulting from their usage and shall not be reliant in any way upon the advice, skill or judgement of the Seller. The Buyers employees or agents are not authorised to make any representations concerning the Goods whatsoever, other than those confirmed by the company in writing.

11.7 Notwithstanding anything to the contrary, contained in these conditions, if and to extent that any person by whom the Seller has been supplied hereunder validly excludes, restricts or limits his liability to the Seller in respect of the Goods supplied or any loss or damage arising in connection therewith then the liability of the Seller to the Buyer in respect of the said Goods shall be correspondingly excluded, restricted or limited. The Seller, will upon request, supply the Buyer with details of such exclusion, restriction or limitation.

11.8 Save as set out in the foregoing sub-clauses no other terms, whether conditions, warranties or innominate terms express or implied, statutory or otherwise shall form part of this contract. (Except where the Buyer deals as a consumer within Section 12 of the Unfair Contract Terms Act 1977 when the terms implied by sections 13,14 and 15 of the Sale of Goods Act 1979 shall be implied in the Contract).

11.9 The seller shall not be liable for any consequential loss or indirect loss suffered by the Buyer or any third party in relation to this contract (except personal injury directly attributable to the negligence of the Seller) and the Buyer shall not hold the Seller fully and effectively indemnified against such losses whether arising from breach of a duty in contract or tort or in any way including losses arising from the Seller’s negligence.

11.10 In no circumstances whatsoever shall the Sellers liability (in contract, tort or otherwise) to the Buyer arising under, out of or in connection with this Contract or the goods supplied hereunder exceed the invoice price of the particular Goods concerned.

12 If any provision of these conditions is held by a competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of the conditions and the remainder of the provisions in question shall not be affected thereby.

13 All invoices, concerning credit account customers, are due for payment within 3 days after the invoice. Any invoice outstanding beyond this period may be referred to the Seller’s solicitor and will be subject to a surcharge of 15% plus VAT and £100 to cover the collection costs incurred. This surcharge with all other charges and legal fees incurred will be the responsibility of the customer and will be legally enforceable.

14 In the event that the Seller is forced to take legal action for the recovery of any debt, any legal proceedings will be carried out at the appropriate court closest to the Seller.

Business to Business contracts

E Signs does not accept any clause in contracts from sellers to E Signs that waivers the sellers right to absolve their liability for the products they sell E Signs for products under sales of goods act 1979.

The seller accepts full responsibility for the products they sell E Signs to be of a satisfactory quality and E Signs repudiate any and all contracts from the sellers to E Signs that state the seller will not be liable for their products being of a satisfactory quality. Their selling to E Signs will be acceptance of these terms which are effective as of 21 February 2020.

In consequence of this, should a product for example, a neon transformer, be a fire hazard sold by any seller to E Signs, the seller of the transformer will accept liability to replace transformers immediately and cover all costs including courier costs to deliver and collect faulty transformers not of a satisfactory quality. The seller will also be liable for £850 two-day rate to rectify any issue with a transformer installed on our client’s premises to cover our installers £450 day rate to attend site and includes travel time to and from site. This clause will be effective for a period of 3 years from date of supply to E Signs by the Seller.

Terms & Conditions

E Signs ® (“E Signs ® “) provides this website https://www.e-signs.co.uk/ and related services subject to the terms and conditions set out below. Please read these terms and conditions carefully before using this website. By using this website, all website users (“you” “your”) agree to these terms and conditions. If you do not agree to all of these terms and conditions, you may not use this website.

E Signs ® may make changes and update these terms and conditions at any time. Please check the terms and conditions posted at https://www.e-signs.co.uk/ periodically, because your continued use of the website will mean you accept those changes and updates.

These terms and conditions relate to your use of this website. Separate terms and conditions relate to the sale and supply of any goods

Use of content and copyright terms

All material on this website, including (but not limited to) design, text, graphics, and all software compilations and underlying source code are the copyright of E Signs ®. All rights reserved. You may download, print out or store portions of this website for your own personal use or information or that of your firm or company. Any other use of material from this website, including reproduction for purposes other than those stated above, publication, modification, sale, distribution, posting or transmission in any way without the express prior written consent of E Signs ® is strictly prohibited. If you breach any of the terms of this legal notice, your permission to use this website automatically terminates and you must immediately destroy any downloaded, printed or stored portions from this website.

The E Signs ® name and logo are trademarks and service marks of LEWIS CRITCHLEY. All other trademarks, service marks and logos used on this website are the trademarks, service marks or logos of their respective owners. source code, software, data, logos, texts, images, graphics, page layout and design solutions are protected by copyright and by trademark rights whenever applicable. The trademarks and logos on the Portal are property of E Signs ®. Unless stated otherwise by E Signs ®, the copyright of the sofware, programs, source code, graphics, design, texts, data etc. belongs to E Signs ®. Users/clients agree that the logos, trademarks, contents, information, software program and code, data and any other technical, creative, graphical solution on the website are property of LEWIS CRITCHLEY and can be used by the user/client for the sole purpose of using the website and its Services. Any reproduction or unauthorised use, including but not limited to: the partial or complete reproduction, sale, modification, distribution, transmission, publication is prohibited and it is subject to civil and criminal law. Any reproduction or any other use requires written authorization.

3.7 When infringing use rights, clients and users are entirely liable for any damages arising therefrom.

E Signs ® has made every effort to secure appropriate licenses and clearances for all third party intellectual property used on this website. You may notify E Signs ® of alleged intellectual property rights infringement by contacting E Signs ® via info@e-signs.co.uk


While E Signs ® endeavours to ensure that the information on this website is correct, to the maximum extent permitted by law, E Signs ® provides you with this website on an “as is” basis only. You accept that access to this website may be suspended at any time and without notice in the case of system failure, maintenance or repair or for any other reasons whatsoever, including for reasons beyond the control of E Signs ®. E Signs ® makes no representation or warranties of any kind, express or implied, as to the operation of this website or the information, reliability, completeness or timeliness of the content, materials or services available on this website or that the use of the website will be uninterrupted, timely, secure or error-free. You expressly agree that your use of this website is at your own risk.

Further, any other party (whether or not involved in creating, producing, maintaining or delivering this website) including the officers, directors, employees, shareholders or agents excludes all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money or loss or damages arising from or connected in any way to business interpretation and whether in tort (including without negligence) contract, warranty or otherwise in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses (including logic bombs, trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data) that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website. Further, E Signs ® exclude all liability and responsibility as set out above whether or not E Signs ® is advised of the possibility of such loss or damage.

Nothing in this legal notice shall exclude or limit E Signs ® liability for:

  1. Death or personal injury caused by negligence (as such term is defined by the unfair contract terms act 1977); or
  2. fraud; or
  3. misrepresentation as to a fundamental matter; or
  4. any liability which cannot be excluded or limited under applicable law.

If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data you assume all costs thereof.

If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data you assume all costs thereof.

Your account

If you have an account with E Signs ® then you are responsible for maintaining the confidentiality of this account and any related passwords and for restricting access to your computer. You agree to accept responsibility for all activities that take place under your account and/or passwords.

Other than personally identifiable information about you, which is covered under E Signs ® Privacy Policy any material you transmit or post to this website shall be considered non-confidential and non-proprietary. E Signs ® shall have no obligations with respect to such material. E Signs ® and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

You are prohibited from posting or transmitting to or from this website any material:

  1. that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
  2. for which you have not obtained all necessary licences and/or approvals; or
  3. which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
  4. which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data)
  5. which facilitates your misuse of the website (including, without limitation, hacking).

E Signs ® shall fully co-operate with any law enforcement authorities or court order requesting or directing E Signs ® to disclose the identity or locate anyone posting any material in breach of the above prohibitions.

Links to other websites

The E Signs ® website contains links to websites of third parties. These links are provided solely for your convenience and not as an endorsement by E Signs ® of the content on such third party websites. E Signs ® has not reviewed all of these third party websites and is not responsible for the content of linked third party websites and does not make any representations regarding the availability or content or accuracy of materials on such websites. If you decide to access third party websites through links on the E Signs ® website, you do so at your own risk. Your use of third party websites is subject to the terms and conditions of use for those websites.


The E Signs ® website may contain advertisements by third parties, and these advertisements may contain links to other websites. Unless otherwise specifically stated, E Signs ® does not endorse any product or make any representation regarding the content or accuracy of any materials contained in, or linked to, any advertisement on the E Signs ® website.


You agree to indemnify and hold E Signs ® , its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the content of this website in a manner that violates or is alleged to violate these terms and conditions.E Signs ® shall provide notice to you promptly of any such claim, suit, or proceeding, and shall reasonably cooperate with you, at your expense, in your defence of any such claim.

Force Majeure

E Signs ® will not be liable for any delay or failure in performance or interruption of the delivery of the contents of this website resulting directly or indirectly from any cause or circumstance beyond its reasonable control, including but not limited to failure of equipment or communications lines, telephone or other interconnect problems, computer viruses (including logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data), unauthorised access, theft, operator errors, severe weather, earthquakes or natural disasters, strikes or other labour problems, wars or governmental restrictions.

Severability and waiver

If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.

No waiver of any of these terms and conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Access outside England

E Signs ® is based in England. Access to the content of the website may not be legal by certain persons or in certain countries. If you access the E Signs ® website from outside England you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. Recognising the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.


These terms and conditions are governed by, and construed in accordance with, English law and you irrevocably agree that the courts of England shall have the exclusive jurisdiction to settle any dispute which may arise out of or in connection with these terms and conditions or the legal relationship established by them, and for those purposes irrevocably submit all disputes to the jurisdiction of the English courts.

All Signs Images are owned by their respective owners.